How to complain
How: use the form at vallacis.co.uk/privacy/complaint, or email privacy@vallacis.co.uk, or write to Data Protection, Valla CIS Limited, Neville House, 66 High Street, Henley-in-Arden, B95 5BX.
What happens:
- We acknowledge your complaint within 30 days.
- We investigate and take appropriate steps without undue delay.
- We tell you the outcome, what we found, what we changed, and why.
Your rights are not affected. You can complain to the Information Commissioner’s Office at any time at ico.org.uk or 0303 123 1113. You do not have to complain to us first, though we would welcome the chance to put things right.
Last updated 7 September 2026.